Custom Parts, Inc. - Specializing in Troy-Bilt Horse tiller parts and information.
423-257-6800

Shipment Processing
Unless otherwise noted or notified, all shipments from Custom Parts, Inc. will be made
within 5 to 7 business days of the receipt of your order. Most orders ship within 1 to 2 business days. Tire and Wheel Assemblies may take the full 7 to 10 business days to ship. We do not ship out on weekends or postal holidays.

Critical Shipping Service Information:

Standard Shipping to Alaska, Hawaii, U.S. Territories, and APO/FPO addresses
may may take longer than indicated on shipping calculators. 

We do not ship overseas or to Cananda.

We do not offer Expedited Shipping or Urgent Shipping. We ship UPS Ground and USPS Priority Mail.

UPS observes the following holidays: New Year's Day, Memorial Day, Independence Day,
Labor Day, Thanksgiving Day, Day after Thanksgiving, Christmas Day, and New Year's Eve. Please take into account these holidays when estimating order arrival.


USPS Priority Mail Delivery Times

The USPS states that delivery will be made within 2-3 days in most cases.

UPS Ground Delivery Times



Inclement Weather Advisory
Deliveries may occasionally be delayed due to inclement weather. Please check directly with the delivery carrier (UPS or USPS) for your order if your package has been delayed. Custom Parts, Inc. is not responsible for unexpected delays caused by inclement weather or delivery carrier service interruptions.
Order Processing
All orders are subject to processing and occasionally this processing may delay your order.
  • Once your order ships you will receive a separate order shipped email with your tracking information.
Shipping Charges
Shipping charges are determined based on shipping service, destination address, and weight of your order. Your actual shipping charges will be shown during checkout and will be updated if you change your shipping service, destination address, or cart contents.
Shipping Destinations
We ship to any United States, US Territory (including Puerto Rico), and APO/FPO address. We do not ship overseas or to Cananda.
Shipping Hazardous and Restricted Materials
Federal and state regulations prohibit the transport and/or sale of certain materials. These products include, but are not limited to: batteries, motor oil, various chemicals, and fluids. Check individual product pages for details on shipping options available for that product.