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About Custom Parts, Inc.

Located in Northeast Tennessee, and originally part of a successful Troy-Bilt dealership, Custom Parts developed a reputation for fast service and high quality replacement parts for Troy-Bilt tillers, chippers, mowers and other outdoor power equipment. We are a small company that maintains a focus on Troy-Bilt tiller parts, but we are expanding our product line and can now offer replacement parts for all MTD, Cub Cadet, Troy-Bilt, Briggs & Stratton, Kohler, Tecumseh, Poulan, Weedeater, Husqvarna, AYP, Generac, Murray, and McCulloch equipment, as well as many others. Custom Parts strives to source most of the replacement parts from manufacturers within the United States. Our first priority is doing business the right way....

MISSION

Delivering high quality parts and custom service every time. Custom service, Custom Parts!

VISION

To become the first choice for repair parts for Do-It-Yourselfers while also offering a cost effective option for dealers.

Do you remember when your neighborhood dealer could be counted on for excellent replacement parts and superb customer service? In many cases those days are a distant memory. Here at Custom Parts we operate on some very simple customer service principles.

  • Treat each customer with respect and honesty
  • Communicate with the customer
  • Deliver better than expected parts faster than expected.  
We like to consider ourselves your "local" dealer, even though we may be thousands of miles apart. 

HISTORY

Originally part of a successful Troy-Bilt dealership, Custom Parts moved to a new location in Limestone, TN in 2008. We strive to deliver good advice, knowledge of the Troy-Bilt product line, and high quality, friendly service and support of the product lines of a variety of manufacturers. We are happy to help with any questions our customers may have.